Administration related:
Accessibility to corporate assistance
Accident controlAdvertising/Marketing strategy and activities
Approval matrix
Boycotts / strike guidelines
Code of ethical conduct
Communications policies
Damaged mail
Dealing with municipal inspectors
Dealing with system issues
Discounts
End of day policies
Expense reports
Forms and reports by position/role
General safety checklists
Government contacts
Key carrier policies
Legal issues-witness/subpoena, etc
Local marketing
Locksmith guidelines and contracts
Mail refusals
Media visits
Office organization guidelines
Organization chart
Personal phone calls
Photograph requests
Receiving mail
Record retention
Regulatory visits
Relationship with the landlord and rental issues
Reports to be utilized/filed
Schedule of input/duties
Signing mail
Snow policies
Solicitations
Start of day policies
Store policies - general/other
Store supply purchases & control
Store use of merchandise
Uniforms
Building related:
Bio hazards
Building inspectionsBuilding supplies management & control
Electricity emergencies
Elevator policies
Energy management
Escalator policies
Exterior maintenance standards
Exterminator contracts
Fire/safety checklists
Floor maintenance standards
General emergencies
Housekeeping contracts
Housekeeping emergencies
Housekeeping standards
HVAC management
Maintenance plan
Maintenance system
Pests
Restroom safety standards (public)
Trash policies
Water leak emergencies
Work order requests
Systems related:
Financial - Separate manual
HR systems - Separate manualPOS - Separate manual
Website/Blogs/Social Media
System - Quick use guides
Time & attendance / labor scheduling system - Separate manual
